Terms & Conditions


- Please note prices may fluctuate based on quantity and the exchange rate. 

- Quote valid for 5 working days.

- Price excludes VAT, delivery and artwork, unless otherwise stated.

- Upon receipt of sign off quote to proceed with an order we will generate a invoice.

- Estimated delivery date will be given upon approval of artwork and proof of payment.

- Proves will be sent for approval and sign off by client.

- Chameleon Media Marketing will not be held responsible for any misprint thereafter.

- Chameleon Media Marketing will not be held responsible for any print ready artwork sent incorrectly by the client.
- Please note that whilst every effort will be made to fulfill orders correctly.   We allow for a 1% reject rate on orders in line with International AQL Standards.

- Credit passed on rejects will be at the discretion of management.


Artwork

- You acknowledge your responsibility to ensure that the reproduction of trade mark and/ or copyright material
   has been properly authorized by the holder of the trade mark and/or copyright.

-  Send through correctly formatted artwork in a print ready pdf format. Text must be converted to curves.

-  Pantone Colour Reference and CMYK equivalent must be sent through.

-  Recreation of artwork billed at @ R450 per hour.


Cancellation of Orders

-  Orders cancelled once placed by email or fax will attract a 20% cancellation fee.                                                                      

                       

Promotional Products

-  Missing items need to be reported within 24 hours of collection.

- Client has 24 hours to check all branded promotional goods and report any discrepancy.

- No returns are accepted on branded goods.              

- Outdoor Promotional Products should never be used in harsh weather conditions or as permanent fixtures                                                                                                          


Payment Terms

- 100% upfront payment via EFT unless otherwise stated.

- Orders will only processed upon receiving proof of payment directly from the bank.

 - Payment must reflect in bank account before orders are released.

- Cash deposits attract additional bank fees. R5 + 1.32 for every R100.00

Example R325 incl vat   | Bank charge R10.28  | Total R335.28